MERCEDES ME AND THE MERCEDES-BENZ APP
Connected.
Wherever You Are.
Use your Mercedes me ID, the Mercedes-Benz App and available Digital Extras to stay informed and connected to your vehicle.
Mercedes-Benz
Authorised Repairer
Manufacturer-approved care for your vehicle.
Mercedes-Benz
Trained Technicians
Specialist knowledge across current and older models.
Genuine
Mercedes-Benz Parts
Parts developed to work with your vehicle.
Specialist Diagnostic
Equipment
Accurate fault finding and informed recommendations.
MERCEDES-BENZ CONNECTED SERVICES
Your Vehicle Information.
In One Place.
Your Mercedes me ID gives you access to the Mercedes-Benz digital ecosystem. When an eligible vehicle is linked to the Mercedes-Benz App, you can view information, manage available services and use selected remote functions from your phone.
Features vary by model, equipment, production year, market and active Digital Extras.
HOW THE APP CAN HELP
More Information. More Convenient Ownership.
Vehicle at
a Glance
View available status information and selected vehicle details remotely.
Maintenance Reminders
Receive available service information and plan appointments sooner.
Remote Convenience
Use eligible functions such as door-status checks, locking or vehicle location.
Digital Service Access
Manage available Digital Extras and access connected ownership services.
AVAILABLE MERCEDES-BENZ DIGITAL EXTRAS
Features Built Around Your Vehicle.
Depending on eligibility and active services, the app ecosystem may include the following functions. Avoid presenting any one feature as standard on every car.
Maintenance Management
Receive available information when servicing or maintenance may be due.
Remote Vehicle Functions
Check selected status information and use supported remote controls.
Telediagnostics
Use supported vehicle data to receive selected wear or fault notifications.
Navigation and Vehicle Location
Send supported destinations or locate the parked vehicle.
Accident and Breakdown Management
Connect with support when the vehicle or app identifies an incident.
Electric Vehicle Support
Manage available charging, departure-time and pre-entry climate functions.
GET STARTED WITH MERCEDES ME
Connect in Three Steps.
1
Create or sign in with your personal Mercedes me ID and accept the applicable terms.
2
Download the Mercedes-Benz App and link the eligible vehicle to your account.
3
Activate or renew the Digital Extras offered for your vehicle through the Mercedes me Store.
WHEN YOU NEED TECHNICAL HELP
From Pairing Advice to Vehicle Diagnostics.
If you are having trouble pairing the vehicle, a feature is not working as expected or the car is showing a related warning, contact Rygor. We can help identify whether the issue is account setup, service availability or something that needs a workshop diagnostic appointment.
MORE MERCEDES-BENZ SUPPORT
Connect Digital Support With Vehicle Care.
Book with the Heathrow or Gloucester team and have the full workshop available for your vehicle.
Check whether eligible work can be completed at your home or workplace in the West London coverage area.
Spread eligible planned costs and protect against future price increases for covered work.
Choose fixed-price authorised servicing for Mercedes-Benz cars over three years old.
Rygor Mercedes-Benz Locations
Expert Mercedes-Benz Care.
Two Convenient Locations.
Choose the Rygor Mercedes-Benz team that works best for you. Our Heathrow and Gloucester sites provide specialist aftersales support from trained technicians, with clear advice before any additional work begins.
Rygor Mercedes-Benz Heathrow
Green Lane, Hounslow, TW4 6BT.
Convenient for Heathrow, Hounslow and surrounding West London areas.
Rygor Mercedes-Benz Gloucester
Unit 7, Triangle Park, Gloucester, GL1 1AH.
Specialist Mercedes-Benz aftersales support for Gloucester, Cheltenham and Stroud
Rygor Auto Contact Form
Please fill out the contact form to allow our team to help you with your enquiry. Thank you.
Rygor Auto FAQs
What is Mercedes me?
Mercedes me is the account and digital-services ecosystem used to connect eligible Mercedes-Benz vehicles, the Mercedes-Benz App and available Digital Extras.
Is Mercedes me the same as the Mercedes-Benz App?
The Mercedes me ID is your account. The Mercedes-Benz App is the main mobile interface used to access eligible vehicle information, functions and Digital Extras linked to that account.
Which Mercedes me features are available on my car?
Availability depends on the model, equipment, production year, market and active subscriptions. Sign in to your account or Mercedes me Store to see the services offered for your specific vehicle.
Are Mercedes-Benz Digital Extras free?
Some standard services may be included, while others require activation, renewal or purchase. The terms and prices shown in the Mercedes me Store apply to the linked vehicle.
How do I link my Mercedes-Benz to the app?
Create or sign in with a Mercedes me ID, download the Mercedes-Benz App and follow the vehicle-pairing steps. Identity or ownership verification may be required.
Can Rygor help if Mercedes me is not working?
Yes. Rygor can help identify whether you need account guidance, feature activation or a diagnostic appointment for the vehicle. Account billing and subscription changes may need to be completed through Mercedes-Benz.
Can I see my service history in Mercedes me?
Eligible vehicles and accounts can provide access to Mercedes-Benz digital service information. Availability varies, so ask Rygor or check the app for your vehicle.